1. Introduction

Mercy Court ("we," "us," or "our") operates the Mercy Court Church Management System ("ChurchMS"). This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We may collect the following personal information:

• Full name, email address, and phone number
• Church membership and attendance information
• Communication preferences (email, SMS)
• Account credentials (stored securely in hashed form)

3. How We Use Your Information

Your information is used to:

• Manage church membership records and attendance
• Send important notifications via email or SMS (e.g., password resets, follow-up assignments, event reminders)
• Facilitate member care and follow-up ministry
• Provide access to the self-service member portal

4. SMS Messaging

By providing your phone number, you consent to receive SMS messages from Mercy Court ChurchMS. These messages may include:

• Password reset notifications
• Follow-up assignment notifications for ministers
• Self-service portal access links
• Important church communications

Message and data rates may apply. Message frequency varies. You may opt out of SMS messages at any time by contacting your church administrator.

5. Data Sharing

We do not sell your personal information. We may share limited data with:

• Twilio — our SMS service provider, to deliver text messages to your phone number
• Email service providers — to deliver email notifications

These providers are bound by their own privacy policies and are used solely to deliver communications on our behalf.

6. Data Security

We take reasonable measures to protect your personal information, including encryption of passwords, secure session management, and access controls based on user roles.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of SMS or email communications

To exercise these rights, please contact your church administrator.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact Mercy Court administration.